Overview

Batchly’s Reports page lets you review recorded payment runs and credit allocations, inspect supplier and bill details, and export a PDF for your records.

Reports help explain what was settled by cash, what was settled by credit, and any balance remaining after the run. The information shown depends on the type of run and the data recorded.

Before you begin

• Select the organisation whose reports you want to view.
• You must have access to that organisation and an available report for the run.
• Reports can include credit-only settlements, so a cash payment is not required for every report.

Find a report

1. Open Reports in Batchly.
2. Use the date controls to narrow the list to the period you need.
3. Search by batch reference, user or amount to find a specific run.
4. Open the relevant report from the list.

If you cannot find a report, check the selected organisation, widen the date range and clear any search text.

Understand the report summary

Depending on the run, the report is presented as a Batch Payment Report or a Credit Allocation Report. Review the batch reference, organisation, payment date, bill and supplier counts, and the applicable cash and credit totals.

The batch reference helps you identify the run when comparing Batchly records with Xero or contacting support.

Review supplier and bill details

Bills are grouped by supplier. Open a supplier’s bill details to review the individual references and amounts.

• Xero Credit: credit already applied in Xero before this payment run, where that information was captured.
• Batchly Credit: credit applied by Batchly during this run, with credit-note references and allocation amounts where available.
• Cash paid: the cash portion recorded for the run.
• Remaining: the balance shown as outstanding after the run, where applicable.

Credit columns appear where relevant to the report. Older reports may not contain every field available in newer reports.

For example, a bill with $1,000 outstanding before the run may have $300 settled by Batchly credits and $400 recorded as cash paid, leaving $300 outstanding. Its inclusion in a report does not mean it was fully settled.

Search within a report

Use the report search to find supplier names, bill references or amounts. Clear the search to return to the full view. You can also search within a supplier’s bill details where that search control is shown.

Review remittance status

Where remittance information is available, the report shows the supplier’s remittance status. A payment report can exist even if remittances were skipped or an email failed.

• Sent: the email has been accepted for sending; this does not by itself confirm delivery or that the supplier has read it.
• Delivery or opening information, where available, provides additional email status.
• A missing email address or failed remittance does not mean the bank payment failed.

Export the report

1. Open the report you want to export.
2. Click Export PDF.
3. Wait while Batchly generates the PDF. It opens in a new browser tab.
4. Use the PDF viewer’s download or print control to save a copy.

If the PDF does not open, check whether your browser blocked the new tab and allow it for Batchly before trying again.

Reports and later changes in Xero

The report records the run as it was when generated. Later changes or removals of payments or credit allocations in Xero can mean the current Xero position differs from the report.

Where Batchly detects a difference, it displays a warning. Review the current records in Xero when investigating a correction; the original report is not rewritten to match those later changes.