How to Send Remittance Advice Emails in Batchly | Supplier Payment Notifications

Send Remittance Advice

Overview

Remittance advice emails notify suppliers that payment has been made. Batchly generates a professional PDF summary of all bills included in the payment and sends it directly to each supplier during the remittance step.

Remittances happen immediately after you complete Mark as Paid. This step is part of the workflow and cannot be skipped.

How Remittances Fit Into the Workflow

  1. Select a Pay From account
  2. Generate & download the ABA (banking) file
  3. Mark bills as paid (syncs to Xero)
  4. Send remittance advice emails
  5. Export batch report
Important: Remittances are only sent after you confirm the bank has processed the payment and successfully complete Mark as Paid. Once Mark as Paid finishes, Batchly takes you to Send Remittances.

Before You Begin

Each supplier must have a valid email address configured in Xero.

  • Suppliers without an email address will be marked as No Email / Unable to Send and cannot receive a remittance
  • Update supplier emails in Xero under Contacts
  • After updating Xero, sync your organisation in Batchly

What Happens After You Mark as Paid

Once Mark as Paid completes successfully, Batchly will:

  • Create a batch payment record in Xero
  • Update bill statuses from Authorised to Paid
  • Generate a unique batch reference
  • Generate a PDF remittance per supplier
  • Take you to the Send Remittances step to deliver the emails

Sending Remittances

  1. Review the supplier list and email status
  2. Click Send Remittances 

Monitoring Remittance Status

  • Sent – Delivered successfully
  • Queued / Sending Now – In progress
  • Failed – Delivery error occurred
  • No Email / Unable to Send – No supplier email on file
If a remittance fails, update the supplier email in Xero, sync your organisation.

Need help? Contact Batchly support.


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