A cash payment remains when the credits applied do not cover the amount you have chosen to settle in this run. That amount may be the bill's full outstanding balance or a smaller partial-payment amount.
Cash to pay is the amount to pay through your bank for this run. Remaining open balance is the amount left outstanding on the bill after the run is completed. These are different amounts.
Batchly starts with the bill's outstanding balance. Unless you choose a smaller amount, the target is to settle that full balance. If you choose a partial payment, your selected amount becomes the settlement target for this run.
When several bills share available supplier credits, Batchly uses the oldest credits first and allocates against the largest selected settlement targets first. Equal targets are ordered by earliest bill due date. The order in which you select bills does not set the allocation priority.
The examples below start with $1,000 outstanding and assume $300 of eligible credits is applied to this bill. All amounts are in the same currency.
| Outstanding before run | Selected settlement target | Credits applied | Cash to pay | Open after completion |
|---|---|---|---|---|
| $1,000 | $1,000 | $300 | $700 | $0 |
| $1,000 | $700 | $300 | $400 | $300 |
| $1,000 | $400 | $300 | $100 | $600 |
| $1,000 | $300 | $300 | $0 | $700 |
The partial-payment amount you enter is the total to settle, including credits. It is not an additional cash amount on top of the credits.
For example, to settle $700 using $300 in credits and $400 cash, select a $700 settlement target. Selecting $400 instead would result in $100 cash after the $300 credit is applied.
Review the Settlement target, Credits to apply, Cash to pay and Remaining after run columns in Review Payment Amounts before continuing.
Partial bill payments are available on Plus and Scale, with applicable trial and legacy access. An organisation's credit-allocation setting controls whether Batchly can apply credits; turning it off does not remove partial-payment access.
For a supported banking-file workflow, only the cash portion for this run is included in the file. Credit allocations and amounts left open for a later run are not bank payments.
If credits cover the entire selected target, that bill contributes no cash payment to the banking file. Batchly does not export a zero-dollar payment line for it.
If the required cash-payment format is unsupported, a remaining cash amount cannot be included in a Batchly bank-file export for that format. See Supported bank-file formats and requesting support for guidance.
Selecting bills and reviewing the proposed allocation does not itself apply credits in Xero. Complete Apply Credits when that step is shown to write the allocations back to Xero.
Each successful credit allocation reduces the bill's outstanding balance. For a cash-payment run, complete the payment through your bank, then use Mark as Paid to record the cash payment in Xero.
The bill becomes Paid only when its full outstanding balance has been settled. Otherwise, the unpaid balance remains open. Credits not used in the run retain their available balance in Xero.
If you send remittances, the attached PDF helps suppliers understand the bills included, credits applied, cash paid and any remaining balance shown. A lower bank payment can therefore reflect credits, a partial settlement or both.
Need help? Contact Batchly support with the bill reference, batch reference if available, and the amounts you expected.