Supported bank-file formats and requesting support

Supported bank-file formats and requesting support

Overview

Batchly generates supplier payment files for supported banking services in Australia, New Zealand and the United Kingdom. Compatibility depends on the banking platform, file format and payment currency.

Batchly prepares the file. You upload it to your bank and authorise the payments there.

Supported banks and formats

RegionPay-from banking serviceFormat / currency
AustraliaABA-compatible banking servicesABA / AUD
New ZealandASBMT9 / NZD
New ZealandBNZAFI / NZD
United KingdomNatWest/RBS BanklineBankline / GBP

These are the services used to upload the payment file from your pay-from account. They do not mean every supplier must bank with the same bank.

A supported country does not mean every bank or import format in that country is supported. An account appearing in Xero is not confirmation of file compatibility.

Regional requirements

  • Australia: your banking service must accept ABA uploads. Check any required DE User ID/APCA ID. Commonwealth Bank accounts may also require the self-balancing setting to match their CommBiz setup.
  • New Zealand: the pay-from account determines the format: ASB uses MT9 and BNZ uses AFI. Other NZ pay-from banks are not currently supported by this export.
  • United Kingdom: the supported format is NatWest/RBS Bankline. The Batchly export screen is labelled NatWest Bankline; this does not imply compatibility with every UK bank or payment import.

Payment currencies

The supported file currencies are AUD for ABA, NZD for MT9/AFI and GBP for Bankline. A supported bank does not make every foreign-currency bill eligible for a banking-file export.

Credit allocation is separate from bank-file support. Where available, credits must match the bill’s supplier and currency. Do not assume that a foreign-currency credit settlement also provides a supported bank transfer for any remaining balance.

If your bank or format is not supported

Batchly cannot generate a payment file for an unsupported format. Contact support to confirm the options for your organisation.

You may still be able to allocate supplier credits, subject to your plan, organisation settings and the available credit workflow. Credit-only settlements need no banking file.

If credits cover only part of the selected amount, any remaining cash must be paid through an appropriate external banking method where that workflow is available. It is not included in an unsupported Batchly export.

Credit-only means no cash is required for the selected settlement amount. A bill can still have an outstanding balance if you selected only part of it.

Request support for another format

Contact Batchly support with the subject Bank-file format support request and include:

  • Your country, bank name and banking platform
  • The payment-file format or import-template name, if known
  • The bank’s format specification or a blank/sample template using dummy data
  • The currencies you need to pay
  • Whether you currently upload payment files, and which system creates them
  • The approximate number of bills and suppliers in a typical run

What happens next?

We can assess the required file structure, supplier banking fields and payment workflow. If the format is a suitable candidate, we will discuss the next steps and any bank-import validation needed.

Submitting a request does not guarantee support or a delivery date. Continue using your existing payment method until compatibility has been confirmed.

Before using a payment file

  • Confirm you are using the correct banking platform and import format.
  • Review the destination accounts, payment date, references and cash total before authorising the bank payment.
  • Check the bank’s processing outcome before completing Mark as Paid in Batchly.

Not sure whether your bank is supported?

Contact Batchly support with your bank name, banking platform and payment currency so we can help confirm the right format.